Cancellation Policy
We look forward to doing your hair at Architeqt! We greatly value your time and our other clients that are trying to make an appointment with us.
Please be aware of our salon cancellation policy: If you cancel any appointment with less than 24 hours notice or fail to show up for a confirmed appointment, we reserve the right to charge a 50% cost of the service fee for the missed appointment. We request that you confirm your appointment within 36 hours, otherwise, we reserve the right to cancel your appointment in order to accommodate other clients on our waitlist.
If you need to reschedule, please call us at 215-567-2750 or
or
Email us at Info@architeqtcolorbar.com
Thank you very much!
~ The Architeqt Team
Architeqt Redo Policy
At Architeqt, we stand behind the quality of our work and want you to love your hair.
If you are not fully satisfied with your service, please let us know within
14 days of your appointment so we can make it right.
Our Commitment
- We are happy to schedule a complimentary adjustment appointment to address your concern,
preferably with the same stylist who performed the original service. If that stylist is
unavailable, another qualified Architeqt stylist can perform the adjustment. - Adjustments are offered for the same service and style originally booked. This means we will
fine-tune, not completely change, the look you originally requested.
What’s Not Covered
- Changes of mind or requests for a completely different color, cut, or style from what was
agreed upon during your original service. - Results that differ from your expectations due to incomplete or unclear information provided
during the consultation. - Fading, damage, or changes caused by improper home care, swimming, sun exposure, or other
external factors. - Services performed elsewhere after your Architeqt appointment.
Timing
- Redo appointments must be scheduled within 14 days of your original service date.
- After 14 days, a new appointment and regular service charges will apply.
How to Request a Redo
Please call or email our front desk to explain your concern. We may request photos before
booking your redo appointment to ensure the right amount of time is reserved.
Our goal is always to ensure you leave the salon looking and feeling your best — and confident
in the Architeqt experience.